Shipping and Pre-order FAQ

How do pre-orders work?

BoxThrones are big and heavy, so it's difficult for us to keep them in a warehouse. Instead, we operate on a pre-order basis and BoxThrones are made to order once every few months.

We have production "waves" where we pre-sell a limited amount of products before or after the boat has left, and it arrives in the UK/EU about 3-4 months after pre-orders close. Our Europe shipments have a very good chance of arriving 2-3 weeks earlier than anticipated.

Will I have to pay VAT?

VAT is now applied to all orders in Europe.

Questions? Feel free to reach out to us at info@storemyboardgames.com!

Wave 24 timeline (current wave):

CURRENT STATUS: Taking pre-orders

  • Pre-orders close: July 31
  • Manufacturing: August 1 - August 31
  • Shipping to UK/Germany: September 1 - October 30
  • Delivery to customers: November 1 - November 15

Wave 23 timeline:

CURRENT STATUS: Manufacturing

  • Pre-orders close: June 30
  • Manufacturing: July 1 - July 31
  • Shipping to UK/Germany: August 1 - September 30
  • Delivery to customers: October 1 - October 10

Wave 22 timeline:

CURRENT STATUS: Shipping on ocean

  • Pre-orders close: May 31
  • Manufacturing: June 1 - June 30
  • Shipping to UK/Germany: July 1 - August 19
  • Delivery to customers: August 19 - August 30

Wave 21 timeline:

CURRENT STATUS: Shipping on ocean

  • Pre-orders close: April 30
  • Manufacturing: May 1 - June 1
  • Shipping to UK/Germany: June 1 - July 19
  • Delivery to customers: Jul 19 - August 10 (shipping delay)

Wave 20 timeline:

CURRENT STATUS: Shipping on ocean

  • Pre-orders close: March 31
  • Manufacturing: April 1 - May 1
  • Shipping to UK/Germany: May 1 - June 19
  • Delivery to customers: June 19 - July 21 (shipping delay, then customs delay)

Wave 19 timeline:

CURRENT STATUS: UK orders mostly complete, EU sorting at warehouse

  • Pre-orders close: February 28
  • Manufacturing: March 1 - April 1
  • Shipping to UK/Germany: April 1 - May 15
  • Delivery to customers: May 15 - July 12 (slight delay for EU orders)

Wave 18 timeline:

CURRENT STATUS: UK orders mostly complete; EU sorting at warehouse

  • Pre-orders close: January 31
  • Manufacturing: February 1 - March 10 (CNY delays)
  • Shipping to UK/Germany: March 10 - April 30
  • Delivery to customers: April 30 - July 12 (slight delay for EU orders)

Wave 17 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: December 31
  • Manufacturing: January 1 - January 31
  • Shipping to UK/Germany: February 1 - March 21
  • Delivery to customers: March 21 - April 30

Wave 16 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: November 30
  • Manufacturing: December 1 - December 31
  • Shipping to Europe: January 1 - February 20
  • Delivery to customers: March 1 - April 23 (customs delay)

Wave 15 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: October 31
  • Manufacturing: November 1 - November 30
  • Shipping to Europe: December 1 - January 15
  • Delivery to customers: February 15 - February 28 (slight delay)

Wave 14 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: September 30
  • Manufacturing: October 1 - October 31
  • Shipping to Europe: November 1 - December 15
  • Delivery to customers: January 25 - February 15

Wave 13 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: August 31
  • Manufacturing: September 1 - September 30
  • Shipping to Europe: October 1 - November 15
  • Delivery to customers: January 18 - 30

Wave 12 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: July 31
  • Manufacturing: August 1 - August 31
  • Shipping to Europe: September 1 - October 15
  • Delivery to customers: October 15 - November 20

Wave 11 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: June 30
  • Manufacturing: July 1 - August 1
  • Shipping to Europe: August 1 - September 20
  • Delivery to customers: September 20 - September 30

Wave 10 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: May 31
  • Manufacturing: June 1 - July 1
  • Shipping to Europe: July 1 - August 20
  • Delivery to customers: August 20 - August 30

Wave 9 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: April 30
  • Manufacturing: May 1 - June 1
  • Shipping to Europe: June 1 - July 20
  • Delivery to customers: July 20 - August 10

Wave 8 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: March 31
  • Manufacturing: April 1 - May 1
  • Shipping to Europe: May 1 - June 20
  • Delivery to customers: June 20 - July 10

Wave 7 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: January 31
  • Manufacturing: February 1 - March 31 (this manufacturing window was originally scheduled to end on March 10, but was delayed to March 31 due to corona virus-related delays)
  • Shipping to Europe: April 5 - May 5
  • Delivery to customers: May 5 - May 30

Wave 6 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: November 30
  • Manufacturing: November 30 - December 30
  • Shipping to Europe: January 5 - March 10
  • Delivery to customers: March 10 - March 28

Wave 5 timeline:

CURRENT STATUS: Complete

  • Pre-orders close: September 30
  • Manufacturing: September 30 - November 19
  • Shipping to UK: November 19 - December 15
  • Delivery to customers: December 15 - January 10

    Wave 4 timeline:

    CURRENT STATUS: Complete

    • Pre-orders closed: July 31
    • Manufacturing: July 31 - September 15
    • Shipping to Europe: September 15 - November 21
    • Delivery to customers: November 21 - November 30

      Wave 3 timeline:

      CURRENT STATUS: Complete

      • Pre-orders close: May 15
      • Manufacturing: May 15 - August 18
      • Shipping: August 18 - September 5
      • Delivery to customers: September 6 - September 20

      What is your refund policy?
      Because of the expense in shipping BoxThrones (we're sending hefty metal furniture across the world!), we cannot accept returns unless they are due to our mistake in picking/shipping (i.e., you received the wrong item or color in your order). We will send you a return label in this case and then reship the correct item to you once the error item has been returned to UPS.