Shipping and Pre-order FAQ

How do pre-orders work?

BoxThrones are big and heavy, so it's difficult for us to keep them in a warehouse. Instead, we operate on a pre-order basis and BoxThrones are made to order once every few months.

We have production "waves" where we pre-sell a limited amount of products before or after the boat has left, and it arrives in the UK/EU about 3-4 months after pre-orders close.

Will I have to pay VAT?

VAT is now automatically applied to all orders in Europe.

Questions? Attention please!

For Orders Placed Before November 1st, these orders will be processed as usual. For any inquiries, please contact info@storemyboardgames.com.

For Orders Placed On or After November 1st, all new orders will be managed by BoxKing.For assistance, please reach out to support@boxkinggaming.com.

Wave 49 timeline (current wave):

CURRENT STATUS: Taking pre-orders

Pre-orders close: November 30
Manufacturing: December 1 - January 15
Shipping to UK/Germany: January 15 - March 10
Delivery to customers: March 10 - March 31

Wave 48 timeline:

CURRENT STATUS: Manufacturing

Pre-orders close: October 31
Manufacturing: November 1 - December 15
Shipping to UK/Germany: December 15 - February 10
Delivery to customers: February 10 - February 28

Wave 47 timeline:

CURRENT STATUS: On ocean

Pre-orders close: September 30
Manufacturing: October 1 - November 15
Shipping to UK/Germany: November 15 - January 10
Delivery to customers: January 10 - January 30

Wave 46 timeline:

CURRENT STATUS: Complete

Pre-orders close: July 31
Manufacturing: August 1 - September 15
Shipping to UK/Germany: September 15 - October 30
Delivery to customers: October 30 - November 30

Wave 45 timeline:

CURRENT STATUS: Complete

Pre-orders close: May 31
Manufacturing: June 1 - July 15
Shipping to UK/Germany: July 15 - August 30
Delivery to customers: August 30 - September 30

Wave 44 timeline :

CURRENT STATUS: Complete

Pre-orders close: March 31
Manufacturing: April 1 - May 15
Shipping to UK/Germany: May 15 - June 30
Delivery to customers: June 30 - July 30

Wave 43 timeline:

CURRENT STATUS: Complete

Pre-orders close: January 31
Manufacturing: February 1 - March 25
Shipping to UK/Germany: March 25 - May 10
Delivery to customers: May 10 - July 30

Wave 42 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (April 4)

Pre-orders close: November 30
Manufacturing: December 1 - January 25
Shipping to UK/Germany: January 25 - March 10
Delivery to customers: March 10 - March 31

Wave 41 timeline:

CURRENT STATUS: Complete

Pre-orders close: September 30
Manufacturing: October 1 - November 25
Shipping to UK/Germany: November 25 - January 10
Delivery to customers: January 10 - February 10

Wave 40 timeline:

CURRENT STATUS: Complete

Pre-orders close: July 31
Manufacturing: August 1 - September 25
Shipping to UK/Germany: September 25 - November 10
Delivery to customers: November 10 - December 10

Wave 39 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (July 24)

Pre-orders close: May 31
Manufacturing: June 1 - July 25
Shipping to UK/Germany: July 25 - September 10
Delivery to customers: September 10 - October 10

Wave 38 timeline:

CURRENT STATUS: Complete

Pre-orders close: March 31
Manufacturing: April 1 - May 15
Shipping to UK/Germany: May 15 - July 5
Delivery to customers: July 5 - August 15

Wave 37 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (April 26)

Pre-orders close: January 31
Manufacturing: February 1 - March 15
Shipping to UK/Germany: March 15 - June 5
Delivery to customers: June 5 - June 15

Wave 33-36: Skipped; Wave number synchronized with USA store.

Wave 32 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (January 20)

Read the previous email update here (January 4)

Pre-orders close: June 30
Manufacturing: July 1 - October 26
Shipping to UK/Germany: October 26 - December 10
Delivery to customers: December 10 - December 30 (likely January 20 completion for UK, January 31 completion for EU customers)

Wave 31 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (January 4)

Read the previous email update here (December 13)

Pre-orders close: April 30
UK Manufacturing: May 1 - June 15
Shipping to UK: June 15 - August 15
Delivery to UK customers: August 15 - September 7
Shipping to Germany: September 15 - November 15
Delivery to customers: November 15 - December 30 (likely January 20 completion)

Wave 30 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (June 8)

Pre-orders close: February 28
Manufacturing: March 1 - April 15
Shipping to UK/Germany: April 15 - July 5 (shipping delay)
Delivery to customers: July 5 - July 25

Wave 29 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (May 17)

Pre-orders close: December 31
Manufacturing: January 1 - February 15
Shipping to UK/Germany: February 15 - April 15
Delivery to customers: April 15 - May 31 (customs delay)

Wave 28 timeline:

CURRENT STATUS: Complete

Read the most recent email update here (April 2)

Pre-orders close: November 30
Manufacturing: December 1 - January 10
Shipping to UK/Germany: January 10 - March 2
Delivery to customers: April 11- April 17 (freight delay)

Wave 27 timeline:

CURRENT STATUS: Complete

Read the latest email update here (February 25)

Pre-orders close: October 31
Manufacturing: November 1 - December 10
Shipping to UK/Germany: December 10 - February 10
Delivery to customers: February 10 - March 2 (UK) / March 11 (EU)

Wave 26 timeline:

CURRENT STATUS: Complete

Read the latest email update here

Pre-orders close: September 30
Manufacturing: October 1 - October 31
Shipping to UK/Germany: November 1 - January 30
Delivery to customers: February 1 - February 20

Wave 25 timeline:

CURRENT STATUS: Complete

Read the latest email update here

Pre-orders close: August 31
Manufacturing: September 1 - September 30
Shipping to UK/Germany: October 1 - December 10
Delivery to customers: December 10 - January 25

Wave 24 timeline:

CURRENT STATUS: Complete

Read the latest email update here

Pre-orders close: July 31
Manufacturing: August 1 - August 31
Shipping to UK/Germany: September 1 - October 30
Delivery to customers: November 1 - November 29

Wave 23 timeline:

CURRENT STATUS: Complete

Pre-orders close: June 30
Manufacturing: July 1 - July 31
Shipping to UK/Germany: August 1 - October 15
Delivery to customers: October 15 - November 15

Wave 22 timeline:

CURRENT STATUS: Complete

Pre-orders close: May 31
Manufacturing: June 1 - June 30
Shipping to UK/Germany: July 1 - October 8
Delivery to customers: October 8 - November 5 (port delay, emails sent to Wave 22 customers)

Wave 21 timeline:

CURRENT STATUS: Complete

Pre-orders close: April 30
Manufacturing: May 1 - June 1
Shipping to UK/Germany: June 1 - July 19
Delivery to customers: Jul 19 - October 10

Wave 20 timeline:

CURRENT STATUS: Complete

Pre-orders close: March 31
Manufacturing: April 1 - May 1
Shipping to UK/Germany: May 1 - June 19
Delivery to customers: June 19 - September 30

Wave 19 timeline:

CURRENT STATUS: Complete

Pre-orders close: February 28
Manufacturing: March 1 - April 1
Shipping to UK/Germany: April 1 - May 15
Delivery to customers: May 15 - July 12

Wave 18 timeline:

CURRENT STATUS: Complete

Pre-orders close: January 31
Manufacturing: February 1 - March 10 (CNY delays)
Shipping to UK/Germany: March 10 - April 30
Delivery to customers: April 30 - July 12 (slight delay for EU orders)

Wave 17 timeline:

CURRENT STATUS: Complete

Pre-orders close: December 31
Manufacturing: January 1 - January 31
Shipping to UK/Germany: February 1 - March 21
Delivery to customers: March 21 - April 30

Wave 16 timeline:

CURRENT STATUS: Complete

Pre-orders close: November 30
Manufacturing: December 1 - December 31
Shipping to Europe: January 1 - February 20
Delivery to customers: March 1 - April 23 (customs delay)

Wave 15 timeline:

CURRENT STATUS: Complete

Pre-orders close: October 31
Manufacturing: November 1 - November 30
Shipping to Europe: December 1 - January 15
Delivery to customers: February 15 - February 28 (slight delay)

Wave 14 timeline:

CURRENT STATUS: Complete

Pre-orders close: September 30
Manufacturing: October 1 - October 31
Shipping to Europe: November 1 - December 15
Delivery to customers: January 25 - February 15

Wave 13 timeline:

CURRENT STATUS: Complete

Pre-orders close: August 31
Manufacturing: September 1 - September 30
Shipping to Europe: October 1 - November 15
Delivery to customers: January 18 - 30

Wave 12 timeline:

CURRENT STATUS: Complete

Pre-orders close: July 31
Manufacturing: August 1 - August 31
Shipping to Europe: September 1 - October 15
Delivery to customers: October 15 - November 20

Wave 11 timeline:

CURRENT STATUS: Complete

Pre-orders close: June 30
Manufacturing: July 1 - August 1
Shipping to Europe: August 1 - September 20
Delivery to customers: September 20 - September 30

Wave 10 timeline:

CURRENT STATUS: Complete

Pre-orders close: May 31
Manufacturing: June 1 - July 1
Shipping to Europe: July 1 - August 20
Delivery to customers: August 20 - August 30

Wave 9 timeline:

CURRENT STATUS: Complete

Pre-orders close: April 30
Manufacturing: May 1 - June 1
Shipping to Europe: June 1 - July 20
Delivery to customers: July 20 - August 10

Wave 8 timeline:

CURRENT STATUS: Complete

Pre-orders close: March 31
Manufacturing: April 1 - May 1
Shipping to Europe: May 1 - June 20
Delivery to customers: June 20 - July 10

Wave 7 timeline:

CURRENT STATUS: Complete

Pre-orders close: January 31
Manufacturing: February 1 - March 31 (this manufacturing window was originally scheduled to end on March 10, but was delayed to March 31 due to corona virus-related delays)
Shipping to Europe: April 5 - May 5
Delivery to customers: May 5 - May 30

Wave 6 timeline:

CURRENT STATUS: Complete

Pre-orders close: November 30
Manufacturing: November 30 - December 30
Shipping to Europe: January 5 - March 10
Delivery to customers: March 10 - March 28

Wave 5 timeline:

CURRENT STATUS: Complete

Pre-orders close: September 30
Manufacturing: September 30 - November 19
Shipping to UK: November 19 - December 15
Delivery to customers: December 15 - January 10

Wave 4 timeline:

CURRENT STATUS: Complete

Pre-orders closed: July 31
Manufacturing: July 31 - September 15
Shipping to Europe: September 15 - November 21
Delivery to customers: November 21 - November 30

Wave 3 timeline:

CURRENT STATUS: Complete

Pre-orders close: May 15
Manufacturing: May 15 - August 18
Shipping: August 18 - September 5
Delivery to customers: September 6 - September 20

What is your refund policy?
Because of the expense in shipping BoxThrones (we're sending hefty metal furniture across the world!), we cannot accept returns unless they are due to our mistake in picking/shipping (i.e., you received the wrong item or color in your order). We will send you a return label in this case and then reship the correct item to you once the error item has been returned to UPS.