Shipping and Pre-order FAQ
How do pre-orders work?
BoxThrones are big and heavy, so it's difficult for us to keep them in a warehouse. Instead, we operate on a pre-order basis and BoxThrones are made to order once every few months.
We have production "waves" where we pre-sell a limited amount of products before or after the boat has left, and it arrives in the UK/EU about 3-4 months after pre-orders close.
Will I have to pay VAT?
VAT is now automatically applied to all orders in Europe.
Questions? Feel free to reach out to us at info@storemyboardgames.com!
Wave 48 timeline (current wave):
CURRENT STATUS: Taking pre-orders
- Pre-orders close: October 31
- Manufacturing: November 1 - December 15
- Shipping to UK/Germany: December 15 - February 10
- Delivery to customers: February 10 - February 28
Wave 47 timeline:
CURRENT STATUS: Manufacturing
- Pre-orders close: September 30
- Manufacturing: October 1 - November 15
- Shipping to UK/Germany: November 15 - January 10
- Delivery to customers: January 10 - January 30
Wave 46 timeline:
CURRENT STATUS: On ocean
- Pre-orders close: July 31
- Manufacturing: August 1 - September 15
- Shipping to UK/Germany: September 15 - October 30
- Delivery to customers: October 30 - November 30
Wave 45 timeline:
CURRENT STATUS: Complete
- Pre-orders close: May 31
- Manufacturing: June 1 - July 15
- Shipping to UK/Germany: July 15 - August 30
- Delivery to customers: August 30 - September 30
Wave 44 timeline :
CURRENT STATUS: Complete
- Pre-orders close: March 31
- Manufacturing: April 1 - May 15
- Shipping to UK/Germany: May 15 - June 30
- Delivery to customers: June 30 - July 30
Wave 43 timeline:
CURRENT STATUS: Complete
- Pre-orders close: January 31
- Manufacturing: February 1 - March 25
- Shipping to UK/Germany: March 25 - May 10
- Delivery to customers: May 10 - July 30
Wave 42 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (April 4)
- Pre-orders close: November 30
- Manufacturing: December 1 - January 25
- Shipping to UK/Germany: January 25 - March 10
- Delivery to customers: March 10 - March 31
Wave 41 timeline:
CURRENT STATUS: Complete
- Pre-orders close: September 30
- Manufacturing: October 1 - November 25
- Shipping to UK/Germany: November 25 - January 10
- Delivery to customers: January 10 - February 10
Wave 40 timeline:
CURRENT STATUS: Complete
- Pre-orders close: July 31
- Manufacturing: August 1 - September 25
- Shipping to UK/Germany: September 25 - November 10
- Delivery to customers: November 10 - December 10
Wave 39 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (July 24)
- Pre-orders close: May 31
- Manufacturing: June 1 - July 25
- Shipping to UK/Germany: July 25 - September 10
- Delivery to customers: September 10 - October 10
Wave 38 timeline:
CURRENT STATUS: Complete
- Pre-orders close: March 31
- Manufacturing: April 1 - May 15
- Shipping to UK/Germany: May 15 - July 5
- Delivery to customers: July 5 - August 15
Wave 37 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (April 26)
- Pre-orders close: January 31
- Manufacturing: February 1 - March 15
- Shipping to UK/Germany: March 15 - June 5
- Delivery to customers: June 5 - June 15
Wave 33-36: Skipped; Wave number synchronized with USA store.
Wave 32 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (January 20)
Read the previous email update here (January 4)
- Pre-orders close: June 30
- Manufacturing: July 1 - October 26
- Shipping to UK/Germany: October 26 - December 10
- Delivery to customers: December 10 - December 30 (likely January 20 completion for UK, January 31 completion for EU customers)
Wave 31 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (January 4)
Read the previous email update here (December 13)
- Pre-orders close: April 30
- UK Manufacturing: May 1 - June 15
- Shipping to UK: June 15 - August 15
- Delivery to UK customers: August 15 - September 7
- Shipping to Germany: September 15 - November 15
- Delivery to customers: November 15 - December 30 (likely January 20 completion)
Wave 30 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (June 8)
- Pre-orders close: February 28
- Manufacturing: March 1 - April 15
- Shipping to UK/Germany: April 15 - July 5 (shipping delay)
- Delivery to customers: July 5 - July 25
Wave 29 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (May 17)
- Pre-orders close: December 31
- Manufacturing: January 1 - February 15
- Shipping to UK/Germany: February 15 - April 15
- Delivery to customers: April 15 - May 31 (customs delay)
Wave 28 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (April 2)
- Pre-orders close: November 30
- Manufacturing: December 1 - January 10
- Shipping to UK/Germany: January 10 - March 2
- Delivery to customers: April 11- April 17 (freight delay)
Wave 27 timeline:
CURRENT STATUS: Complete
Read the latest email update here (February 25)
- Pre-orders close: October 31
- Manufacturing: November 1 - December 10
- Shipping to UK/Germany: December 10 - February 10
- Delivery to customers: February 10 - March 2 (UK) / March 11 (EU)
Wave 26 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: September 30
- Manufacturing: October 1 - October 31
- Shipping to UK/Germany: November 1 - January 30
- Delivery to customers: February 1 - February 20
Wave 25 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: August 31
- Manufacturing: September 1 - September 30
- Shipping to UK/Germany: October 1 - December 10
- Delivery to customers: December 10 - January 25
Wave 24 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: July 31
- Manufacturing: August 1 - August 31
- Shipping to UK/Germany: September 1 - October 30
- Delivery to customers: November 1 - November 29
Wave 23 timeline:
CURRENT STATUS: Complete
- Pre-orders close: June 30
- Manufacturing: July 1 - July 31
- Shipping to UK/Germany: August 1 - October 15
- Delivery to customers: October 15 - November 15
Wave 22 timeline:
CURRENT STATUS: Complete
- Pre-orders close: May 31
- Manufacturing: June 1 - June 30
- Shipping to UK/Germany: July 1 - October 8
- Delivery to customers: October 8 - November 5 (port delay, emails sent to Wave 22 customers)
Wave 21 timeline:
CURRENT STATUS: Complete
- Pre-orders close: April 30
- Manufacturing: May 1 - June 1
- Shipping to UK/Germany: June 1 - July 19
- Delivery to customers: Jul 19 - October 10
Wave 20 timeline:
CURRENT STATUS: Complete
- Pre-orders close: March 31
- Manufacturing: April 1 - May 1
- Shipping to UK/Germany: May 1 - June 19
- Delivery to customers: June 19 - September 30
Wave 19 timeline:
CURRENT STATUS: Complete
- Pre-orders close: February 28
- Manufacturing: March 1 - April 1
- Shipping to UK/Germany: April 1 - May 15
- Delivery to customers: May 15 - July 12
Wave 18 timeline:
CURRENT STATUS: Complete
- Pre-orders close: January 31
- Manufacturing: February 1 - March 10 (CNY delays)
- Shipping to UK/Germany: March 10 - April 30
- Delivery to customers: April 30 - July 12 (slight delay for EU orders)
Wave 17 timeline:
CURRENT STATUS: Complete
- Pre-orders close: December 31
- Manufacturing: January 1 - January 31
- Shipping to UK/Germany: February 1 - March 21
- Delivery to customers: March 21 - April 30
Wave 16 timeline:
CURRENT STATUS: Complete
- Pre-orders close: November 30
- Manufacturing: December 1 - December 31
- Shipping to Europe: January 1 - February 20
- Delivery to customers: March 1 - April 23 (customs delay)
Wave 15 timeline:
CURRENT STATUS: Complete
- Pre-orders close: October 31
- Manufacturing: November 1 - November 30
- Shipping to Europe: December 1 - January 15
- Delivery to customers: February 15 - February 28 (slight delay)
Wave 14 timeline:
CURRENT STATUS: Complete
- Pre-orders close: September 30
- Manufacturing: October 1 - October 31
- Shipping to Europe: November 1 - December 15
- Delivery to customers: January 25 - February 15
Wave 13 timeline:
CURRENT STATUS: Complete
- Pre-orders close: August 31
- Manufacturing: September 1 - September 30
- Shipping to Europe: October 1 - November 15
- Delivery to customers: January 18 - 30
Wave 12 timeline:
CURRENT STATUS: Complete
- Pre-orders close: July 31
- Manufacturing: August 1 - August 31
- Shipping to Europe: September 1 - October 15
- Delivery to customers: October 15 - November 20
Wave 11 timeline:
CURRENT STATUS: Complete
- Pre-orders close: June 30
- Manufacturing: July 1 - August 1
- Shipping to Europe: August 1 - September 20
- Delivery to customers: September 20 - September 30
Wave 10 timeline:
CURRENT STATUS: Complete
- Pre-orders close: May 31
- Manufacturing: June 1 - July 1
- Shipping to Europe: July 1 - August 20
- Delivery to customers: August 20 - August 30
Wave 9 timeline:
CURRENT STATUS: Complete
- Pre-orders close: April 30
- Manufacturing: May 1 - June 1
- Shipping to Europe: June 1 - July 20
- Delivery to customers: July 20 - August 10
Wave 8 timeline:
CURRENT STATUS: Complete
- Pre-orders close: March 31
- Manufacturing: April 1 - May 1
- Shipping to Europe: May 1 - June 20
- Delivery to customers: June 20 - July 10
Wave 7 timeline:
CURRENT STATUS: Complete
- Pre-orders close: January 31
- Manufacturing: February 1 - March 31 (this manufacturing window was originally scheduled to end on March 10, but was delayed to March 31 due to corona virus-related delays)
- Shipping to Europe: April 5 - May 5
- Delivery to customers: May 5 - May 30
Wave 6 timeline:
CURRENT STATUS: Complete
- Pre-orders close: November 30
- Manufacturing: November 30 - December 30
- Shipping to Europe: January 5 - March 10
- Delivery to customers: March 10 - March 28
Wave 5 timeline:
CURRENT STATUS: Complete
- Pre-orders close: September 30
- Manufacturing: September 30 - November 19
- Shipping to UK: November 19 - December 15
- Delivery to customers: December 15 - January 10
Wave 4 timeline:
CURRENT STATUS: Complete
- Pre-orders closed: July 31
- Manufacturing: July 31 - September 15
- Shipping to Europe: September 15 - November 21
- Delivery to customers: November 21 - November 30
Wave 3 timeline:
CURRENT STATUS: Complete
- Pre-orders close: May 15
- Manufacturing: May 15 - August 18
- Shipping: August 18 - September 5
- Delivery to customers: September 6 - September 20
What is your refund policy?
Because of the expense in shipping BoxThrones (we're sending hefty metal furniture across the world!), we cannot accept returns unless they are due to our mistake in picking/shipping (i.e., you received the wrong item or color in your order). We will send you a return label in this case and then reship the correct item to you once the error item has been returned to UPS.